Greetings! We are excited to begin virtual urgent care visits for the students and employees of Tusculum University.  This is the first step in what we hope will be a fruitful partnership, offering an on-site clinic for student and employee health.

You may now request to be seen virtually

Monday – Thursday | 7:30 AM – 4:30 PM
Friday | 7:30 AM – 4 PM

To have a visit with our local BHMA Provider virtually:

1. Please call 423-278-1700 and press “1” for an appointment.
2. Notify the receptionist that you are a TU Student/Employee and are calling for the University Clinic and are requesting a VisuWell virtual appointment for the Prompt Care provider working.
3. Please have available any personal demographics (driver’s license, email) required as well as your insurance information (if you do not have insurance, you will be billed via our Patient Assistance program). You will need a smart phone/tablet/computer with audio and video.
   1. Once your appointment is scheduled, you will need to provide a copy of your driver’s license and insurance card to our clinic. This can be emailed or can be dropped off in person at our clinic (BHMA Family Medicine Greeneville West, 438 E Vann Rd Suite 100, Greeneville TN 37743).
4. The receptionist will add you to the schedule.
5. If you haven’t already, you will need to download the Ballad Health app and set up your My Chart account (see below). You will then receive a notification through My Chart when your appointment is set to begin.

Initially, if any testing is required (Strep, UA, etc.), you will need to come do this at the GCHE Outpatient Center, located on the back side of Greeneville Community Hospital East.  Soon, we hope to be able to provide some on site lab testing in the campus clinic, for your convenience.

Please download the Ballad Health app on your e-device (see picture below) and register, it will help with ensuring you get access to your results and will provide an easier way to communicate with the provider.

On-Site Clinic

(423)278-1700

Hours of Operation